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Antivirus Plus is a rogue anti-spyware that uses false advertisements
as a way to convince you to install their product. Once installed, Antivirus
Plus will be configured to start automatically by launching the file C: Windows system rundll32.exe.
Once launched the program will scan your computer and state that your computer
is infected with a variety of malware, but does not allow you to remove anything
unless you first purchase the program. While Antivirus Plus is running you will
also see frequent nag screens stating that you should purchase the program as
well as fake security alerts stating your computer is infected. Furthermore,
this program will launch a pop-up Window that pretends to be the Windows Security
Center. This Window is just another advertisement trying to scare you into purchasing
the software and should be ignored as it is not the real Windows Security Center.
This guide will walk you through removing Antivirus Plus and any associated malware
that may have been installed with it.
Self Help Guide
This guide is intended for advanced computer users only. Please ensure your data is backed up before proceeding.
If you re uncomfortable making changes to your computer, consider having a professional help clean your computer or ask in the forums.
Print out these instructions as we may need to close every window that is
open later in the fix.
It is possible that the infection you are trying to remove will not allow
you to download files on the infected computer. If this is the case, then
you will need to download the files requested in this guide on another computer
and then transfer them to the infected computer. You can transfer the files
via a CD/DVD, external drive, or USB flash drive.
Before we can do anything we must first end the processes that belong to
so that it does not interfere with the cleaning procedure. To do this, please
download RKill to your desktop from the following link.
Download Link - Download page will open in a new tab or browser window.
When at the download page, click on the Download Now button
labeled iExplore.exe download link. When you are prompted
where to save it, please save it on your desktop.
Once it is downloaded, double-click on the iExplore.exe
icon in order to automatically attempt to stop any processes associated with
and other Rogue programs. Please be patient while the program looks for various
malware programs and ends them. When it has finished, the black window will
automatically close and you can continue with the next step. If you get a
message that RKill is an infection, do not be concerned. This message is just
a fake warning given by
when it terminates programs that may potentially remove it. If you run into
these infections warnings that close RKill, a trick is to leave the warning
on the screen and then run RKill again. By not closing the warning, this typically
will allow you to bypass the malware trying to protect itself so that rkill
. So, please try running RKill until the malware is no longer running. You
will then be able to proceed with the rest of the guide. If you continue
having problems running RKill, you can download the other renamed versions
of RKill from the rkill
download page. All of the files are renamed copies of RKill, which you
can try instead. Please note that the download page will open in a new browser
window or tab.
Do not reboot your computer after running RKill as the malware programs will
At this point you should download Malwarebytes Anti-Malware, or MBAM, to scan your computer for any any infections or adware that may be present. Please download Malwarebytes from the following
location and save it to your desktop:
Malwarebytes Anti-Malware Download Link Download page will open in a new window
Once downloaded, close all programs and Windows on your computer, including
Double-click on the icon on your desktop named mbam-setup.exe.
This will start the installation of MBAM onto your computer.
When the installation begins, keep following the prompts in order to continue
with the installation process. Do not make any changes to default settings
and when the program has finished installing, make sure you leave Launch
Malwarebytes Anti-Malware checked. Then click on the Finish button. If MalwareBytes prompts you to reboot, please do not do so.
MBAM will now start and you will be at the main screen as shown below.
Please click on the Scan Now button to start the scan. If there is an update available for Malwarebytes it will automatically download and install it before performing the scan.
MBAM will now start scanning your computer for malware. This process can
take quite a while, so we suggest you do something else and periodically
check on the status of the scan to see when it is finished.
When MBAM is finished scanning it will display a screen that displays any malware that it has detected. Please note that the infections found may be different
than what is shown in the image below due to the guide being updated for newer versions of MBAM.
You should now click on the Remove Selected button to remove
all the seleted malware. MBAM will now delete all of the files and registry
keys and add them to the programs quarantine. When removing the files, MBAM
may require a reboot in order to remove some of them. If it displays a message
stating that it needs to reboot, please allow it to do so. Once your computer
has rebooted, and you are logged in, please continue with the rest of the
You can now exit the MBAM program.
As many rogues and other malware are installed through vulnerabilities found
in out-dated and insecure programs, it is strongly suggested that you use
Secunia PSI to scan for vulnerable programs on your computer. A tutorial on
how to use Secunia PSI to scan for vulnerable programs can be found here:
detect vulnerable and out-dated programs using Secunia Personal Software Inspector
Your computer should now be free of the
program. If your current anti-virus solution let this infection through,
you may want to consider purchasing the
PRO version of Malwarebytes Anti-Malware to protect against these types
of threats in the future.
This is a self-help guide. Use at your own risk.
BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus,Trojan,Spyware, and Malware Removal Logs forum.
If you have any questions about this self-help guide then please post those questions in our Am I infected. What do I do. and someone will help you.
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